Tuesday 2 October 2007

Kernow wins Bachmann ‘Retailer of the year’ prize

Kernow Model Railway Centre in Camborne, Cornwall has been named Bachmann’s ‘Retailer of the Year – 2006’. The award was presented to Kernow during its 5th Anniversary celebrations over the weekend of the September 22/23.
KMRC was formed by former British Rail Manager Chris Trerise after he left the rail industry and moved back to the West Country in 2002. The comprehensive shop does not just rely on local and holiday trade but has built up a highly successful mail order business and on-line shop. In addition the company has commissioned a number of limited edition models from Bachmann and other manufacturers, many of them with a West Country interest.
David Haarhaus, sales and marketing manager for Bachmann Europe, said “I have been very impressed with the constant growth that Kernow Model Rail Centre has achieved. In Model Shop terms it is a youngster at just five years old, but their positive “can do” attitude has quickly gained a good reputation for high quality service from both Cornish and International customers.”
Kernow Model Centre have regularly commissioned exclusive items from Bachmann Europe and this year has seen two of its most popular model releases to date. A London Transport liveried Pannier Tank Engine and Guards Van. Laura Eaton, from the Bachmann Product development office said “we have to work closely with all customers who ask us to produce an item in bespoke livery for them, Kernow Model Rail Centre are always a joy to work with as the livery reference material they supply is so comprehensive and easy to follow”
KMRC launched a loyalty card scheme at the event, Proprietor Chris Trerise said “It is a great honour to be given this award, it is due to the hard work and dedication of all members of the Kernow team, including Steve Parker and Rob Kay who could not be here today. We simply try to keep a good stock of all the items that our customers want to purchase at competitive prices and then provide quality after sales service. We feel that the large amount of repeat and regular customers that we have is vindication of this policy. Our first five years have flown past; we are all looking forward to what the next 5 years will hold”
Kernow Model Centre is located at 98A Trelowarren Street, Camborne, Cornwall, TR14 8AN. Their telephone number is 01209 714099 and the comprehensive website can be found at www.kernowmodelrailcentre.com

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